Booking
Conditions
All participants will be required to read, understand
and sign a waiver of liability.
Those under the age of 19 years must have a parent or
legal guardian co-sign their waiver. All medical information
must be declared prior to the course start. All prescheduled
courses require a minimum of two participants to run.
The participation of any person in any program is continually
subject to the discretion of Squamish Rock Guides Ltd.
Cancellation
Policies
A non-refundable deposit of 10% will be required to
reserve space on any program. The full cost of the program
will be forfeited for cancellations received within
seven (7) days of the scheduled program date.
Prescheduled
Course Policies
In the event of extreme weather conditions that are
likely to affect the ability of the guide to run a prescheduled
weekend course, Squamish Rock Guides will contact participants
the day before
the scheduled program to discuss postponement options.
If a participant is unable to postpone to a later date
and SRG is canceling the course, the participant will
receive a full refund.
There
will be no morning cancellations prior
to the meeting at Starbucks. With multiple participants,
it is logistically difficult to coordinate postponements
on the telephone early in the morning on the day of
the course. Participants are therefore expected to meet
their group at Starbucks in Squamish to discuss options
with the guide. It is important to note that there are
a number of venues in Squamish that stay dry in light
rain and allow instruction of many climbing skills.
However, very wet conditions can cause a few of our
programs to be cancelled at the discretion of the guide.
Weather
Inquiries
If participants have concerns about the weather
on the weekend of their scheduled program, they are
encouraged to contact the office during business hours
(8:00am to 10:00pm - PST) the day before
the course. Since other participants may be affected
by weather postponements, it's important to have plenty
of time to contact people to discuss options. Messages
will not be returned outside of business hours.
Private
Program Policies
There is much more flexibility for weather
postponements and cancellations with our Private Guiding
and Private Instruction programs. All registrants in
the private programs will be provided with contact information
for their guide so that weather concerns and last minute
postponements may be discussed in the event of extreme
weather.